Cragganmore is Gaelic for great rock, built in 1869-1870 by one John Smith near Ayeon Farm along the Strathspey railway. Diageo’s (Cragganmore’s owners) advertising people would really like you to believe that the location was chosen because of the pure spring water or the friendly leprechauns in the area, but the truth is that John Smith probably understood the importance of logistics for whisky producers even way back then.
Returns and Exchanges
All goods should be examined upon receipt, and any claim for loss or breakage notified by email or telephone to Hay Wines immediately. In the case of goods delivered by couriers, unless any claim is made within 24 hours, no compensation, refund or other credit will be available. In the case of damaged goods, Hay Wines reserves the right to collect these.
Ship your items back to us
If you wish to return your order due to an error on our behalf, we are happy to collect or get our courier to collect from the delivery address stated on the invoice, providing the parcel is securely packed in the same way as it was sent out. If you wish to return the parcel yourself please feel free to do so. Once the parcel has returned to us we will refund you the full amount. Please note that refunds may take up to 7 working days to appear in your account.
For more information, view our full Terms and Conditions information.