Never give someone a wine they didn’t like again with one of our gift vouchers! On some occasions knowing what wine to buy for someone can be a bit of a headache, and with so many countries, regions and styles available it can often be difficult to pick the right one, so we’ve taken the stress out of wine gift buying… Christmas, birthday or anniversary, let them choose that perfect wine themselves with a gift voucher instead!
HAY WINES Gift Vouchers:
- – vouchers are available in £5/£10/£20 values;
- – vouchers are redeemable in Shop and Online within 12 months;
- – £1 fixed delivery fee, via Royal Mail 1st Class service;
- – vouchers are normally delivered within 2 or 3 working days;
- – if you want to include a message, please just add a note at checkout;
- – vouchers can be added to a wine order without extra delivery costs.
The Hay Wines Team
Returns and Exchanges
All goods should be examined upon receipt, and any claim for loss or breakage notified by email or telephone to Hay Wines immediately. In the case of goods delivered by couriers, unless any claim is made within 24 hours, no compensation, refund or other credit will be available. In the case of damaged goods, Hay Wines reserves the right to collect these.
Ship your items back to us
If you wish to return your order due to an error on our behalf, we are happy to collect or get our courier to collect from the delivery address stated on the invoice, providing the parcel is securely packed in the same way as it was sent out. If you wish to return the parcel yourself please feel free to do so. Once the parcel has returned to us we will refund you the full amount. Please note that refunds may take up to 7 working days to appear in your account.
For more information, view our full Terms and Conditions information.