Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies: 

  • Strictly necessary cookies
    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical/performance cookies
    These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 
  • Functionality cookies
    These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies
    These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
  • Advertising & remarketing (Google)
    With your consent (Marketing cookies), we use Google advertising technologies (including Google Ads) to measure purchases, understand which ads led to a visit or sale, and to show more relevant ads to people who have visited our website (remarketing) across Google services (such as Google Search, YouTube and the Google Display Network). You can accept or reject Marketing cookies at any time via “Cookie Settings".

The table below explains the cookies we use and why.

Shopify Websites

When visitors load a Shopify website, we generally place the following Shopify cookies.

Name

Description

Duration

_identity_session

Contains the identity session identifier of the user.

2y

checkout

Used in connection with checkout.

21d

user

Used in connection with Shop login.

1y


Internal Reporting and Analytics

Name

Description

Duration

_assignment

Shopify analytics.

1y

_landing_page

Capture the landing page of visitor when they come from other sites.

2w

_orig_referrer

Allows merchant to identify where people are visiting them from.

2w

_shopify_s

Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use.

30min

_shopify_sa_t

Capture the landing page of visitor when they come from other sites to support marketing analytics.

30min

_shopify_y

Shopify analytics.

1y

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies.


Cookies Necessary for the Functioning of the Site

Third Party

Description

Privacy Policy

Cloudflare

Shopify uses Cloudflare Network as a Service for edge routing.

https://www.cloudflare.com/privacypolicy/

Drift

We use Drift to help with conversational marketing to customers while they visit our websites.

https://www.salesloft.com/legal/privacy-policies


Analytics

Third Party

Description

Privacy Policy

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy


Marketing/Advertising

Third Party

Description

Privacy Policy

Google Ads

We use Google Ads to measure conversions (such as purchases) and, with consent, to enable remarketing and personalised advertising across Google services.

https://policies.google.com/privacy

Google tag

We use the Google tag (implemented via Shopify’s Google & YouTube app) to help measure site interactions and conversions.

https://policies.google.com/privacy

__kla_id

Used by Klaviyo to help identify visitors and measure the effectiveness of email marketing campaigns (with consent where required).

https://help.klaviyo.com/hc/en-us/articles/360034666712

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Cookie durations vary depending on their purpose. Some cookies are session-based and expire when you close your browser, while others persist for longer (for example, certain Shopify and analytics cookies). Details are set out above.